How we work
What to expect at Northwest Automotive
The shop’s process, in its own words, from first inspection to pickup.
From inspection to pickup
Comprehensive inspection
Your vehicle gets a thorough look-over.
Diagnosis before estimate
A technician diagnoses the specific problems before an estimate is given.
Costs and times explained
You hear what it will cost and how long the repair will take.
Work checked before pickup
The finished work is checked before you collect your car.
Follow-up
A manager may follow up after pickup.
Our warranty
All repair work is covered by a “no fine print”, 1 year/12,000 mile warranty. In some cases, the warranty is longer.
Our minimum warranty is for one year or 12,000 miles. Quoted from the shop’s own site.
Built around your schedule
- Ride home or to work
Local rides are available. Just let them know when you schedule your appointment. - After-hours drop-off and pickup
Available. The store managers will go over the details with you. - Night drop
Seal your keys in an envelope and use the mail slot. How it works
Independent rating
Top Rating for Quality, 93% rated superior (14 ratings)